Title: Incivismo en el lugar de trabajo: un nuevo factor de estrés laboral
Other Titles: Workplace Incivility: a new factor of job stress
Falta de Civismo no sítio de trabalho: um novo fator de estresse de trabalho
Authors: Quiceno, Japcy Margarita
Báez León, Carmen
Vinaccia, Stefano
Keywords: INCIVISMO EN EL LUGAR DE TRABAJO
ESTRÉS LABORAL
COMPORTAMIENTOS CONTRAPRODUCENTES EN EL LUGAR DE TRABAJO
Issue Date: Dec-2008
Publisher: Universidad Católica de Colombia. Facultad de Psicología
Citation: Quiceno, J., Báez León, C., & Vinaccia, S. (2008). “Incivismo” en el lugar de trabajo: “un nuevo factor de estrés laboral”. Acta Colombiana de Psicología, 11(2), 37-46. Recuperado de https://editorial.ucatolica.edu.co/ojsucatolica/revistas_ucatolica/index.php/acta-colombiana-psicologia/article/view/299
Abstract: El siguiente trabajo presenta una revisión sobre el constructo "incivismo" en el lugar de trabajo. Se retoma el origen de este constructo, las definiciones, conceptos, diferencias con otros constructos de comportamientos contraproducentes en el trabajo, el proceso de escalada en forma de espiral que se puede dar para transformarse en otras formas más severas de conflicto laboral como mobbing, entre otros. Igualmente, se hace mención de las características personales y organizacionales que fomentan el "incivismo" en el lugar de trabajo, las estrategias organizacionales para prevenirlo y los instrumentos y estudios relacionados con el tema hasta el momento. Por último, se hace referencia del impacto de este nuevo constructo sobre el bienestar de la persona y la organización al considerársele como un nuevo factor de estrés laboral.
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URI: http://hdl.handle.net/10983/224
ISSN: 0123-9155
metadata.dc.relation.ispartof: Acta Colombiana de Psicología, Vol. 11, no. 2 (jul.-dic. 2008); p. 37-46
Appears in Collections:Acta Colombiana de Psicología

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